Contacts

Contact Us

If you have any questions or need assistance, feel free to reach out to us through the following contact details:

Email Support

You can contact our support team via email at [email protected]. We aim to respond to all inquiries within 24 hours.

Phone Support

For immediate assistance, please call us at (03) 4556 7890. Our customer service team is available to help you.

Working Hours

Our support team is available at the following times:

• Monday to Friday: 9:00 AM – 11:00 PM
• Saturday: 10:00 AM – 10:00 PM
• Sunday: 10:00 AM – 8:00 PM

Support Channels

In addition to email and phone support, you can also request assistance through the following channels:

• Callback Request: If you would like a member of our team to call you back, please email us your phone number and preferred call time.

Map Directions

You can find us at the following address:

Live Chat Availability

Please note that live chat is not currently available. We encourage you to contact us via email or phone for any urgent queries.

Escalation Procedure

If you feel your issue has not been resolved, you can escalate your concern by emailing our manager at [email protected] or following the instructions provided in our policy documentation.

We proudly operate under an Australian License and adhere to all regulations set forth for gambling activities in the region. Zoome Casino serves customers in AU, Victoria and is committed to responsible gambling practices.